Of all the complaints I have heard from tenants in London and elsewhere since starting the Kipps Lane Tenants Association, broken elevators have been near the top.
The London Fire Services have helped me out with this one. They told me to call an organization called the Technical Standards and Safety Association if elevators are down for and landlords are not doing anything about it. I did that many times and it worked.
In extreme cases, the LFS can intervene by laying a Fire Code Violation on the landlord if the elevator was broken for a significant amount of time.
The situation there is worse because most tenants are seniors who can't use stairs. Keep this story in mind. Your building could be in the same situation one day. What would you do? Who would you call.
To Contact the London Fire Services for Prevention Education or Other Non-Emergency Help Here is there Contact Info:
London Fire Services Fire Prevention Division 400 Horton Street East London, Ontario N6B 1L7